How to Raise a Complaint

Last updated: October 2026

We want everyone who reaches out to Instantlyhonestly Concrete to be treated fairly. If something went wrong, please let us know. This page explains how to raise a complaint and what you can expect from us. It is a general template and not legal advice.

What You Can Tell Us About

You are welcome to contact us about:

• Your experience when you called or messaged Instantlyhonestly Concrete
• How your personal information was handled
• Anything on this site that looks unclear or wrong
• The behavior of a provider we connected you with

If Your Concern Is About a Provider

Providers in our network are independent businesses. Each one is responsible for its own estimates, pricing, workmanship, and customer service. If there is a problem with work at your home, start by talking to the provider directly and keep a written record.

Please tell us as well. Feedback about providers helps keep our network honest, and providers who keep falling short may be removed. Please keep in mind that Instantlyhonestly Concrete cannot settle contract disputes, return money paid to a provider, or act for a provider.

How to Send a Complaint

Email contact@instantlyhonestly.beer and include:

• Your name and a way to reach you
• The date you contacted us or the provider
• The number you called or the form you used, if you remember
• The provider's name, if you have it
• A short account of what happened and what outcome you hope for

After You Write to Us

We will confirm by email that your complaint arrived, usually within a few business days. We will look into what happened, which may include contacting the provider. Then we will reply with what we found and any steps we plan to take.

Still Not Happy?

If our answer does not settle things, reply and ask us to look again. You may also reach out to your state consumer protection office or attorney general, or to your local Better Business Bureau. Your state's contractor licensing board may be able to help when the provider is licensed.

Contact

Email: contact@instantlyhonestly.beer